Terms & Conditions

Last updated: 11 October 2026. By enquiring or booking through Tripleads (tripleads.in) you agree to these terms.

1. About Tripleads

Tripleads is a travel marketplace. We list tour packages and cab-wise rates from our own team and from verified suppliers / DMCs, and we connect travellers with them. Tripleads operates for marketing and coordination purposes.

2. Booking & payment

A booking is confirmed only after payment is received as per the payment policy below. You will receive a confirmation email.
100% of the tour cost must be paid at the time of booking, unless your quotation states a different advance and balance schedule in writing.
Rates shown on the website are indicative and can change during peak season, long weekends and festival dates until the booking is confirmed.
Entry tickets, permits, meals or stays that are not listed under Inclusions are payable directly by the traveller.
A valid government photo ID is mandatory for every traveller at hotel check-in and at applicable checkpoints.

3. Cancellation

60+ days before travel: 10% cancellation fee
30–60 days before travel: 25% cancellation fee
15–30 days before travel: 50% cancellation fee
7–15 days before travel: 75% cancellation fee
Within 7 days of travel: 100% cancellation fee (no refund)

If a trip has to be cancelled because of weather, strikes, government restrictions or other events outside our control, we will offer alternative feasible options.

4. Refunds

Refunds, where applicable, are processed within 10 business days.
Refunds are credited to the traveller's Tripleads wallet.

5. Itinerary, delays & responsibility

Timings may vary because of traffic, weather, ghat or road closures and local restrictions. Tripleads is not liable for delays caused by such factors.
Tripleads does not provide medical, accident or emergency-claim services. In case of an accident, any claim is subject to the cab owner's insurance policy.
Services are delivered by the supplier, hotel or cab operator named for your booking. Tripleads will help coordinate and resolve issues but is not liable for damages, losses or compensation claims beyond the amount paid to Tripleads for your booking.

6. Reviews

We show only genuine reviews. Reviews on our site can be submitted only by travellers with a completed booking and are moderated for abuse, not for rating. We do not edit ratings.

7. Travel agent partners

Partners get partner rates on listed packages after approval. Partner pricing is confidential and may not be shown to end customers.
Registration or subscription fees, if any, are as communicated at signup and are non-refundable once the account is activated.
Tripleads may suspend a partner account for misuse, misrepresentation or non-payment.

8. Suppliers & DMCs

A supplier is responsible for the accuracy of its package content, rates, availability, inclusions and the quality of service delivered.
Publishing fees, if any, are as communicated at onboarding. A package goes live after the fee (or an agreed waiver) is recorded.
Tripleads may unpublish a package that is inaccurate, unavailable or the subject of repeated complaints.

9. Changes & contact

We may update these terms from time to time; the latest version is always on this page. Questions? Contact us or write to booking@tripleads.in.